August 11, 2020 Shared from Cruise Industry News
Citing the continuation of travel and port restrictions due to global health concerns, Holland America Line is extending its pause of cruise operations and cancelling departures on all ships through Dec. 15, 2020.
The pause extension affects Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.
Those with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the Future Cruise Credit (FCC). All guests will receive an FCC per person as follows:
• Paid in Full: Those who had paid in full will receive 125% FCC of the base cruise fare paid to Holland America Line.
• Not Paid in Full: Those with bookings not paid in full will receive an FCC of double the amount of the deposit paid for the cruise. The minimum FCC is $100 and the maximum will be an amount up to the base cruise fare paid.
The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.
Guests who prefer a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences form to indicate this preference no later than Sept. 15, 2020.Cruise Industry News Email Alerts