A widower in Colorado was charged almost $1,000 for rebooking his cruise itinerary after he had to delay the trip when his wife of 45 years died.
Tom Ast and his late wife Marilyn had planned a trip last year on Viking River Cruises, reports FOX 13. Before she died in December, Marilyn told her husband she wanted him to go on the trip without her. Though he was initially hesitant, Ast decided to go forward with the cruise and contacted Viking to take his wife’s name off the reservation.
“I want the same excursions, the same room. The same everything,” Ast said he told the cruise line. But just a few days later, he received an email that felt like a “punch in the gut” — an $853 bill for “rebooking fees.”
“The idea of them taking advantage of somebody that was bereaved and mourning the loss of his wife, that upset me,” Ast said.